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"I've used many and administrated several well-known technical software packages but without a doubt, Relex has offered me the best technical support of any software I have ever used. I commend Relex for the way customers are treated." |
John Hawriluk
Tachion Networks |
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"Relex wins an award for response to customer concerns." |
Bob Gauger
Consultant |
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"Your tech support folks have been a great help and I would like to thank you for that. Your customer support is simply great." |
Py Maung
Harris Corp. |
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"The training I attended was excellent. I am very impressed with Relex Software. I have spoken with other Relex users and was told that tech support is superb!" |
John P. Knox
TRW |
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"Just like to say thank you to your excellent staff for the great service I am getting from Relex. Bill Gates and his Microsoft people could learn a thing or two from Relex in the product support field. These people are a definite asset to your company and I, the customer appreciate the work they do." |
Clyde LeGuerrier
BAE Systems |
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"I just wanted to take a moment to recognize the excellent support provided to me yesterday by members of your team. Once again, I want to thank everyone involved for your efforts and let you know that I greatly appreciate the fact that you made a panicked hotline caller a priority." |
Christopher Jensen
Northrop Grumman |
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"Relex has the most responsive customer service in the industry." |
R.A.L.
Rockwell Collins |
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"The Relex consulting services provided a valuable and timely independent reliability assessment of our LED Traffic Signals. We are providing a 20 year product, hence a high confidence in the expected life is essential for our company. Relex provided an in depth circuit analysis and reliability prediction that highlighted several design flaws that have now been corrected." |
J. Pautler
VP - Engineering
and Manufacturing
Optisoft |
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"Your technical support is prompt and thorough in its response to questions and problems and has been very helpful with unique niche type questions." |
C.R.
Westell |
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"I found Relex technical support to be prompt, focused, and accurate, with after hours messages returned by the time I arrived the next morning. Thank you for maintaining and enabling a staff that supports your customers so well." |
K.S.
Agilent Technologies |
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"Our customer meeting would not have been successful without Relex technical support and dedication. Your focus and commitment to solving our problem was truly above and beyond the call." |
D.M.
Northrop Grumman
Corporation |
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"Relex technical support truly knows their stuff, and puts real effort into solving problems!" |
T.D.
OECO, LLC |
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"The technical support from Relex Software is the best in the business bar none. They aren't like most companies where the people only 'kind of' know the software. They work with the software every day. You don't get the real world experience you get with Relex Technical Support anywhere else." |
B.C.
CSC |
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"Your staff has provided technical support at a depth and timeliness far exceeding my normal customer support experiences." |
P.L.
Medrad |
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Fault Tree/Event Tree