Our support team consistently receives customer praise for providing the best technical support available.

Relex Customer Support services include telephone and web-based access to Relex technical experts, our extensive online knowledge base, product training options, as well as product updates so that your issues can be resolved quickly and effectively. Relex Customer Support offers a range of worldwide support programs, delivering timely, reliable service for your technology and business needs.

Telephone and Online Support

• Access to our technical support engineers via telephone
• Rapid acknowledgement and response to issues
• Online case submission to report new incidents and track progress
• 24x7 access to an extensive online knowledge base
• List of useful tips from our technical support team
• Library of technical documents describing reliability theory and Relex operation

Product Support and Training

• Access to the latest downloadable Service Packs and software updates
• Downloadable updates to Relex Parts Libraries
• Access to web-based RETAIN sessions
• Access to Relex University Online