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When errors or incidents within a product or system occur, organizations need a clear, systematic approach to addressing the incident, developing and managing a plan of action to correct it, and ensuring these processes have a positive effect on future performance. Relex FRACAS (Failure Reporting, Analysis, and Corrective Action System) manages the large amounts of data required by enterprise-wide corrective action systems with flexible workflow resources and powerful reliability analytics. With organization-wide implementation capabilities, Relex FRACAS helps to standardize business processes globally, while secure Web-based tools ensure the accessibility and integrity of your data.

Output clear graphical representations of key system metrics, such as incidents by severity.
The convenient Web-based interface standardizes FRACAS activities across your organization.
The integrated online Dashboard facilitates management-level review of real-time system metrics.

Benefits

  • Perform a complete range of corrective action processes and business processes, including FRACAS, CAPA, DRACAS, PRACA, RMA (Returns), 8D Process, and many more

    Sample Supported Processes:

    • 8D process
    • Nonconformance
    • CAPA
    • Reliability analytics
    • COPQ improvement
    • RMAs
    • Customer quality and complaints
    • Safety incidents
    • Field failures
    • Service and support
    • Internal quality
    • ISO 9000 compliance
    • Software defects
    • Maintenance optimization
    • Supplier quality
    • Manufacturing defects
    • Testing issues
    • Warranty analytics
    • Failure Review Board

  • Collect, quantify, and control a large number of incident reports
  • Measure system performance, spot trends, and prioritize issues using Pareto analysis
  • Track improvements made to the system as a result of your corrective action processes
  • Supports a wide range of calculations

    Supported Calculations:

    • Failure Rate
    • MTBF
    • MTTR
    • MTBCF
    • MTBM
    • Custom MTB calculations
    • Availability
    • Cost
    • User-defined

  • Available zero-client, Web-based interface to support multiple users anywhere, at any time
  • Available enterprise-class features ensure the security of your data with role-based permissions, secure log-in, administrator control, and audit trail capabilities
  • Integrated online Dashboard available at the enterprise level provides for management oversight of key system metrics
  • Business process control tools include workflow notifications and alerts sent directly to email
  • Wizard-driven design tools provide for the total customization of forms and fields to meet your specific organizational or industry needs
  • Relex Consulting Services offers implementation and support to help you get your FRACAS system up and running.

    Learn more about Relex FRACAS, or download a fully featured product demo to try it out today

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Copyright © 2010 Relex Software Corporation, a wholly owned subsidiary of PTC. All rights reserved.